Corporate Overview


OUR STORY

Since 1999, Global Empire Corporation has focused on delivering exceptional value to companies like yours. Global Empire Corporation has a strong heritage in technology, but added capabilities throughout the years to focus on a wider range of businesses to become a global business process outsourcing company. Global Empire Corporation. is a global provider of business process outsourcing (BPO) services with over 1,000 employees and has been committed to making a positive impact on our clients’ business results. Our company mission is to enable and empower our staff to fight for our clients’ brands every day to return value to our stakeholders.  We answer the demands of global businesses in fiercely competitive markets, partnering with our clients to reach the goal congruency necessary to deliver superior customer results, beginning with our staff.


We now serve many of the top names in telecommunications and wireless services, computer hardware, gaming, entertainment, travel, financial services and a growing list of other industries.

Our portfolio of service offerings has also expanded to better meet your company’s business process outsourcing needs. We provide exceptional sales, technical support, customer care and back office functions efficiently and effectively – on your behalf. Our multi-channel approach allows us to interact with your customers in the way they want to interact. We do this more effectively and powerfully to maximize the value of each customer interaction with your brand.

Global Empire Corporation continues to expand to better meet the needs of our clients and the customers we serve every day. Our focus is on creating high-value customized support solutions for our clients and delivering increased customer satisfaction and Net Promoter Scores. As a trusted sourcing partner, our clients’ business objectives become our business objectives. Every day, we strive to better understand our clients’ competitive and market challenges so that we can play a more effective role as a trusted sourcing partner. We build customer loyalty and reduce total cost of ownership through specific actionable continuous improvement efforts.

We continue to invest in our people, innovative new services and other strategic initiatives - all with a focus on delivering greater value for your business with every customer interaction that we manage. Our caring, resourceful people are committed to transforming customers into fans of your company’s brand.